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Community Services

CHC32015 Certificate III in Community Services

Community services is a great industry to join if you have a passion for helping others. Personcentred support is needed to assist a range of people in day-to-day tasks. This certificate will teach you how to listen to and understand people’s problems, background and circumstances, and to assist them with the areas they need help with. You will also learn to deal with and implement support systems and networks, and develop plans which will address your clients’ immediate and long term needs.


This course contains a work placement to give you real life skills.

•Residential Support Worker
• Community Care Worker
• Welfare Support Worker
• Youth Support Worker
• Juvenile Justice Officer

What kind of career could this course lead to?

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Course Details

  • This course runs for 20 weeks, 2 days per week face-to-face in our classroom. It is followed by 2 further weeks (5 days per week), or 75 hours work experience. Total 22 weeks.
  • Classes run weekly, choose from Clarkson (Wed and Thurs) or Midland (Mon and Tues) locations.
  • You will receive experience via hands-on practical application of learning concepts in a safe, simulated workplace environment prior to being assessed in an actual workplace.
  • You will be allocated a highly experienced and qualified Trainer / Assessor who, in addition to delivering your weekly class and Study Workshop, will also provide support over the phone, via email or face-to-face as required.
  • During your enrolment process you will be guided through all training and assessments, in detail, to ascertain what units are most suitable to your needs and what support strategies are necessary to assist you in completing your qualification.


Theoretical course work and training will be delivered at: Greenhouse Education Unit 15, 61 Ocean Keys Boulevard CLARKSON WA 6030 Greenhouse Education Suite 28, Stafford Court, Stafford Street MIDLAND WA 6056 This area is accessible via Public Transportation. To plan your Journey, click here.

Fees and Payment

The total cost of this course via our face-to-face classroom based delivery method is: Non-Concession Fee (25 years +)
$1.62 per nominal hour commenced in a calendar year. Non-Concession Fee Youth (17 - 24 years)
$1.62 per nominal hour commenced in a calendar year, capped at $400 per year. Concession Fee
$0.48 per nominal hour commenced in a calendar year.
*Concession Rate: applies when proof of eligibilty is provided. Fee waivers For students experiencing severe financial hardship, fee waivers are available and will be assessed on an individual basis. Supporting documentary evidence will need to be provided to support the applicant's financial circumstances. Payment plans Payment plan options are available for students, for more information regarding your options please contact one of our Staff Members. Please note: The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees. PAYMENT PLAN If you select our Payment Plan option, payments will be made via EziDebit (a direct debit system) and due in either weekly or fortnightly installments. A copy of the Weekly and Fortnightly Payment Schedules for Certificate IV are available to download at the button below. Download FINANCIAL MANAGEMENT POLICY

Important Information

Our student's happiness and success is very important to us. Please see below for some important information should you have a complaint about Greenhouse Education or wish to appeal an assessment / course grade you have received. In addition to these processes, you are always welcome to discuss your concerns with any of the Greenhouse Team by contacting us on any of the details at the bottom of this website. Download ACCESS & EQUITY POLICY Download COVID-19 POLICY

Delivery Schedule

This are 12 units required to be completed in this qualification; 5 core units and 7 elective units. A mix of Classroom learning and practical on the job work experience. Delivery Schedules will be based on your individual circumstances and enrolment date but to receive an indicative schedule please contact one of our friendly staff.


We take great care in our Enrolment Process as we want to make sure that Community Services  is a good fit for you. Therefore, after your initial Enrolment Enquiry, we ask you to come in and meet with one of our Trainers for an Enrolment Interview.


At your enrolment interview you will be asked to:

  • Complete your Enrolment Application Form

  • Sit a short Entry Assessment and Suitability discussion 

  • Discuss your fee options

  • Receive your formal acceptance to Greenhouse and your Student Information Guide

Hover over the below steps to see the full enrolment timeline.

You are also required to have a Unique Student Identifier (USI) by the time of your Enrolment Interview. Click on the button below and follow the instructions to obtain your USI.

Enrolment Timeline

Read course info on website and complete ‘Enrolment’ form

Complete all forms emailed to you by Greenhouse interviewer

Sit a short Entry Assessment and Suitability discussion

Prepare for your first day of class!

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Greenhouse will contact you to book an Application Interview

Attend enrolment interview

Receive acceptance letter